Privacy policy
Booklie is an online booking tool for driving instructors in Ireland. This policy explains what personal data we handle, why, where it is kept and what your rights are. It covers instructors who use Booklie and students who book lessons through it.
Who we are
Booklie is run by [LEGAL NAME / TRADING NAME], [ADDRESS], Ireland. You can contact us about anything in this policy at hello@booklie.ie.
Our role
- For instructors, we are the data controller for your account details (name, email, phone, school name, settings).
- For students, your driving instructor is the data controller. We process your booking details only on their behalf and on their instructions, as a data processor. If you have a question about how your instructor uses your details, contact them directly; you can also contact us and we will pass it on.
What we collect
| Who | Data | Why |
|---|---|---|
| Instructors | Name, email, password (stored encrypted by our sign-in provider), school name, booking link, phone, pickup areas, working hours, lesson types and prices | To create your account, run your booking page and send you booking alerts |
| Students | Name, email, mobile number, pickup area, lesson chosen, date and time, EDT lesson number, the language you booked in | To make, confirm, change and remind you about your lesson |
| Everyone | A record of emails sent about each booking, and basic technical logs (such as error messages) kept by our hosting providers | To make sure messages arrive and to keep the service secure and working |
We do not take payments, and we do not collect card or bank details. Students pay their instructor directly.
Legal basis
- Contract: to provide the service an instructor signs up for, and to handle the lesson a student books.
- Legitimate interests: to keep the service secure, prevent spam bookings, and fix problems.
- Legal obligation: where the law requires us to keep or share information.
We do not use your data for advertising and we do not sell it.
Emails we send
Booking emails are part of the service: confirmations, changes, cancellations and a reminder the day before a lesson, with a calendar invite attached. Instructors receive alerts about new bookings and cancellations. We do not send marketing emails to students.
Who we share data with
We use a small number of service providers to run Booklie. They only process data to provide their service to us, under data processing terms.
| Provider | What for | Where |
|---|---|---|
| Google Cloud / Firebase | Sign-in, database and server functions | EU (Belgium) for our database and functions |
| Mailjet | Sending booking emails | EU |
| Netlify | Hosting the website files | Global network; may involve the United States |
| Google Fonts | Loading the fonts on our website | Global; may involve the United States |
Where data leaves the European Economic Area, it is protected by the EU Standard Contractual Clauses or the EU–US Data Privacy Framework. A student's details are shared with the instructor they booked with, and nobody else.
How long we keep data
- Instructor accounts: for as long as the account is open. When you close your account, we delete your school and its bookings within 30 days, apart from anything we must keep by law.
- Booking details: for [RETENTION PERIOD, e.g. 24 months] after the lesson date, so instructors can see a student's lesson history, then deleted. An instructor can ask us to delete a booking sooner.
- Technical logs: kept by our providers for a limited time, usually no more than 30 days.
Cookies and local storage
We do not use advertising or analytics cookies. When an instructor signs in, the browser stores a sign-in token so you stay logged in; this is strictly necessary for the service. The booking page for students does not store anything that tracks you.
Your rights
Under the GDPR you can ask to access, correct or delete your data, ask us to restrict or object to how we use it, and ask for a copy in a portable format. Email hello@booklie.ie. Students can also contact their instructor. We reply within one month.
You can complain to the Data Protection Commission (dataprotection.ie), the Irish supervisory authority, at any time.
Security
Data is encrypted in transit and at rest. Students never see other students' bookings, and each instructor can only access their own school's data. No system is perfectly secure, so if we become aware of a breach that affects you, we will tell you and the Data Protection Commission as the law requires.
Children
Learner drivers in Ireland can be 16 or 17. Booklie only collects what is needed to book a lesson. Instructors are responsible for any arrangements with parents or guardians of younger students.
Changes
If we change this policy, we will update the date at the top. If the change is significant, we will tell instructors by email before it takes effect.